Firmware Issues

If you are experiencing an inability to connect to specific sites, most commonly sites relating to Microsoft such as microsoft.com, msn.com, hotmail.com, or live.com, but are able to connect to other sites; this is a symptom of a firmware issue with some GT701WG wireless gateway units.

If you are experiencing this problem, please go to Qwest's support page for this unit Here and then click on "Drivers / firmware update & recovery".

Eskimo Specific Requirements

Advanced Setup of your ActionTEC GT701 Wireless DSL Gateway is required to accomodate Eskimo North's daily re-authentication transparently. If you setup the GT701WG with the Basic Setup you will need to power cycle it once a day to re-establish internet access. Following these Advanced Setup steps will provide uninterrupted internet access.

Setup Steps

With your web browser connect to http://192.168.0.1/

The "Main Menu" screen should appear. Select Setup/Configuration.

ActionTec
Main Menu
Setup / Configuration
Status
Utilities
Help

In the "Set Up/COnfiguration" menu, select Advanced Setup from the left menu.

Basic Setup Admin Username/Password Advanced Setup

Setup Up / Configuration This section will guide you through teh configuration of your DSL Gateway. In most cases, only Basic Setup is required. In the event that you can not access the Internet after completing the Basic Setup, it is possible that your Internet Service Provider may require additional configuration. In this case, use the Advanced Setup Process to configure yoru DSL Gateway by licking on the Advanced Setup option from the menu to the left. Please click the "Begin Basic Setup" button below to start the basic setup. Begin Basic Setup

In the next screen, ignore the recommendations and click Begin Advanced Setup.

Setup / Configuration We strongly recommend that you keep the current default settings in this section for your Gateway. However, if you would like to review and/or adjust these settings, please click the "Begin Advanced Setup" button below to start the advanced setup. Begin Advanced Setup

On the "Configuring the Advanced Settings" screen, Click on "WAN IP Address" in the left menu.

Advanced Setup WAN IP Address Wireless Settings Wireless Mac Authentication Wireless Advanced Settings LAN IP Address DHCP Server Services Blocking Website Blocking Remote Management Port Forwarding DMZ Hosting Firewall Dynamic Routing NAT Static Routing UPnP Save and Restart

Configuring the Advanced Settings The following settings will be configured in the order below. To skip ahead please click on the selected setting from the menu to the left. Click Next to continue. WAN IP Address Wireless Settings Wireless Authentication Wireless Advanced Settings LAN IP Adderss DHCP Server Services Blocking Website Blocking Remote Management Port Forwarding DMZ Hosting Firewall Dynamic Routing NAT Static Routing UPnP Back Next

In the "WAN IP Address" menu, select your connection type.

If you are in Qwest service territory and have a Qwest DSL circuit, select "PPPOA". Please note that this is contrary to the instructions Qwest provides. This is because Qwest defaults to PPPOE now but we are still setup to use PPPOA with Qwest DSL circuits.

If you are in Verizon, AT&T, BellSouth, or Covad territory and served with a DSL circuit from one of these telephone companies, select "PPPOE"e;.

Do NOT make any other changes on this screen. Press the "Next" button.

WAN IP Address Please make the appropriate selection for your Broadband connection. Transparent Bridging (RFC1483 Bridged) Obtain an IP Address through PPPoE Obtain an IP address through PPPoA Obtain an IP address through DHCP Specify a Static IP address Encapsulation: • RFC1483 Bridged • RFC1483 Routed Unnumbered Mode VIP Mode Unnmbered IP Address: 0.0.0.0 (Gateway Address) 255.255.255.0 (Unnumbered Subnet Mask) Back Next

The "Broadband Connection via PPPoE" and "Broadband Connection via PPPoA" screens are very similar. In either case, you must check the box labeled, "PPP auto connect" and enter your User Name and Password. Do NOT change anything else.

Broadband Connection via PPPoA Please enter the username, password required by your DSL Internet Service Provider to access the internet. PPP auto connect Username _______________ Password _______________ Static IP _______________ Back Next

After entering these hit the "Next" through the rest of the screens, then select, "Save and Restart", and you're done! Your DSL will now reboot and provided everything has been entered correctly, connect, maybe. I've had reports from customers that these units occasionally fail to save their settings and that it can take two or three attempts for the settings to save.

The GT701 series is a new series that replaces the 1524 series of ActionTEC modems. It features twice the memory and twice the processor speed of the 1524 but it appears there may be a few glitches.